How to Check Your TFG Account Balance, Statement and Payments

You can check a TFG Money account balance through the Bash app after adding the TFG Money card to Bash Wallet, through the Bash website, through TFG’s WhatsApp self-service on 0860 834 834, or in store. TFG also sends a monthly statement link by email or SMS. Current payment options include online payment, EFT, debit order, WhatsApp-assisted payment and payment at a participating TFG store. In our review on 12 July 2026, we did not find a current TFG Money balance-checking USSD code published on the official TFG or Bash help pages.

This guide is part of our South African Store Account Guides.

How to check your TFG Money balance and statement

  • Bash app: Open the Bash app, go to Bash Wallet and tap your TFG Money account card to view your balance and recent transactions. Add the TFG Money card to Bash Wallet first.
  • Bash website: Sign in on the Bash website, open your Profile and select your TFG Money account.
  • WhatsApp: Message 0860 834 834 for a statement summary.
  • Monthly statement: TFG sends a statement link by email or SMS each month. Where Bash currently states this, access is secured with the ID or passport number used for the account.
  • Transaction view: The transaction history shown in Bash covers recent activity and is not necessarily identical to your full historical statement.

How to pay your TFG Money account

  • Online payment: Use the official Bash Pay Now service. Enter the 19-digit TFG Money card or account number and use one of the payment methods currently shown.
  • EFT: Follow the current official TFG Money EFT instructions and use the 19-digit card or account number as the required reference.
  • Debit order: Use the official TFG debit-order process.
  • WhatsApp: Use TFG Money’s verified WhatsApp self-service channel where the payment option is available.
  • In store: Pay at a participating TFG store using a supported payment method.

To avoid fraud, this guide does not reproduce TFG’s bank-account numbers — confirm the current EFT details on the official Bash Help Centre page before paying. A payment is treated as received only once it has been credited to the TFG Money account. Pay early enough for it to reflect by the due date shown on the statement. For general bank-transfer timing, see our guide on how long an EFT may take to reflect.

Is there a TFG USSD code for checking a balance?

In our review on 12 July 2026, we did not find a current TFG Money balance-checking USSD code published on the official TFG or Bash help pages. Use the Bash app or website, TFG’s WhatsApp self-service, a monthly statement or a participating store instead. Unofficial codes shared on third-party websites may belong to unrelated services, such as a mobile network, so do not rely on them.

Stay safe: Use only Bash, TFG’s official help pages and the verified TFG Money contact channels. Do not pay into banking details copied from social media, an unsolicited message or a third-party blog. Confirm EFT instructions on the current Bash Help Centre page and never disclose your PIN, Bash password or OTP.

Troubleshooting

  • The account card is not visible in Bash: Confirm that the TFG Money card has been added to Bash Wallet and that the Bash profile details match the account.
  • The statement did not arrive: Check the email address and cellphone number recorded on the account, inspect spam folders and use the official WhatsApp statement-summary option.
  • The payment is not showing: Check the transaction with the payment provider or bank, retain proof of payment and contact TFG Money Customer Service. Do not make a duplicate payment until the first payment has been investigated.
  • I found a TFG USSD code online: Do not use it unless TFG or Bash publishes or confirms it through an official channel.

Frequently asked questions

How do I check my TFG Money account balance?

Use the Bash app through Bash Wallet, the Bash website through Profile and TFG Money account, WhatsApp on 0860 834 834, or ask in a participating TFG store.

How do I get my TFG Money statement?

TFG sends a monthly statement link by email or SMS. You can also view recent transactions through Bash and request a statement summary through WhatsApp on 0860 834 834.

How do I pay my TFG Money account?

Use the official Bash online-payment service, EFT instructions, debit-order process, WhatsApp self-service or a participating TFG store. Use the 19-digit TFG Money card or account number where the official payment instructions require it.

Does TFG publish a USSD balance code?

In our review on 12 July 2026, we did not find a current TFG Money balance-checking USSD code published on the official TFG or Bash help pages. Use Bash, WhatsApp, a monthly statement or a participating store instead.

Official sources

Verification and sources

Verification note: This guide was independently fact-checked against official support documentation. Learn more about our Editorial Policy & Financial Review Board and how our corporate finance team ensures accuracy and safety for South African consumers.

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